Strengths Test

Refund Policy

This policy explains when a report purchase can be refunded.

Last updated October 1, 2026

Try before you buy

The free preview shows your leading strengths, their relative scores, and the remaining strength titles before you decide whether to buy the complete report. Because the report is digital and access is provided immediately after payment, all sales are final except in the situations described below.

When we can issue a refund

We will review refund requests for a duplicate charge, an unauthorized charge, or a payment that cannot be matched to an accessible report. If you paid but cannot access the report after support has had a reasonable opportunity to resolve the issue, we will provide a refund.

We will also provide a refund when one is required by applicable law.

What is not normally refundable

We do not normally refund a report because you disagree with the results, prefer different strengths, or decide that a self-reflection report is not the right fit after receiving access. The preview and methodology are available before purchase so you can make an informed decision.

How to request a review

Contact support@strengthstest.app promptly, preferably within 14 days of the charge. Include the email address used at checkout, the purchase date, and any order or Stripe reference you have. Do not send full card numbers or passwords.

Approved refunds

Approved refunds are sent through Stripe to the original payment method. Your bank or card issuer controls when the funds appear, and the timing may vary. See our Terms of Service for the wider terms that apply to purchases.